Tag Archives: property manager

What Guests Want in Vacation Homes: A Guide for Ocean City Property Owners

Raise the level of luxury to separate your Ocean City, MD, vacation rental property.

A sure way to separate your Ocean City, MD, vacation rental property from the competition is to raise the level of luxury. You don’t need to own a luxurious property or spend a lot to add special touches that earn rave reviews and repeat bookings. Our last article covered all the basics for providing what prospective renters would want to find in your Ocean City vacation property. In this article, we’re sharing our tips for providing a premium experience. Done right, investing in these extras will pay impressive dividends for your Ocean City, Maryland, rental property.

Elevate the entry experience

Give guest the luxury of keyless door locks.

The tides will change, the sun will rise tomorrow, and guests will forget and lose keys. It’s just a fact in the renting world. So why not give them the luxury of keyless door locks? That way, we can simply text or email a passcode to guests before they arrive, providing a premium experience before they even cross the threshold! Here’s a bonus: A keyless entry system gives you an electronic record of every time the door is locked or unlocked.

Wow them with a welcome

Surprise your guests with a well-stocked welcome basket.

Surprise and delight your Ocean City, Maryland, guests with a well-stocked welcome basket. Pack it full of goodies, like wine, postcards, sunscreen, beach treats and restaurant menus. Add a hand-written welcome note with some recommendations. Let them know that you’ve planned for their arrival.

Warm their spirits

A hot tub is more romantic and luxurious.

If your listing includes a hot tub, you’ll get more hits. Installing a hot tub costs a lot less than a swimming pool, and it’s more romantic and luxurious. Offer extra towels and amenities like robes, slippers and scented candles. If your property has a fireplace, make sure it’s in good working order with gas or firewood at the ready. Even an electric fireplace creates a special ambiance, appreciated even more when cool breezes and rain move in.

Entrance them with entertainment

Ping pong sparks instant joy with hours of recreation.

Whether your guests are homebodies or simply need a place to relax on a rainy day, tend to their needs in style. As we mentioned in our previous article, provide some popular streaming entertainment options like Netflix, Hulu and Amazon. Add a stereo with an eclectic assortment of music you’d recommend for relaxing and dining. A thoughtfully curated library adds to your vacation rental’s allure. Include books and DVDs for all ages and tastes. (Hint: You can find all of this and more in one quick trip to a used book/music store.) To really improve the in-home experience, provide your guests with a game room or games. Ping pong and billiards spark instant joy with hours of recreation.

Turn down the noise

Guests appreciate the opportunity to unwind in peace and quiet.

If your guests have spent the day yelling across the waves or screaming on the thrill rides at Jolly Roger Amusement Park, they’ll appreciate the opportunity to unwind in peace and quiet. You can help by sealing all windows and doors with caulk and weather-strip. Soundproof your laundry and equipment rooms. Oil any rusty locks and hinges. For better sleeping, provide a white noise machine (and maybe even a fresh selection of ear plugs!)

Add luxury to kitchen, bath and bedroom

Include amenities like coffee makers so guests don’t have to lug them from home.

We mentioned a lot of great basic tips for the bed, bath and kitchen in our last article. Here are ways to take the experience up a notch: Upgrade your kitchen with stainless steel appliances. Include amenities like blenders and coffee makers so they don’t have to lug them from home. An assortment of coffee pods would be a nice touch.

To add a five-star aura to the bathroom, do what top hotels do. Serve up soap, shampoo, conditioner and lotion in wall-mounted dispensers or elegant single-serve packs. Add mouthwash and shave gel. In the bedrooms, invest in memory-foam mattresses and soft linens. Provide plump pillows with varying degrees of firmness. Your guests will love you for helping them get a luxurious night’s sleep.

Get more pro tips


Vantage knows all about raising your profile.

Want to learn more ways to help your Ocean City, Maryland, vacation rental stand out? Just ask! Vantage knows all about raising your profile (and your rental revenue). Just contact us at 800-555-4099, option 5, or visit www.VantageOceanCity.com.

About Vantage

Founded in 2007, Vantage Vacation Rentals specializes in delivering exceptional experiences for both vacation property owners and their rental guests in popular Maryland destinations such as Ocean City, Annapolis and the Eastern Shore of the Chesapeake Bay, as well as the Delaware beaches and North Myrtle Beach, South Carolina. Vantage serves owners with extensive property marketing and promotion as well as comprehensive property management services to help maximize rental income opportunities. With over 550 managed properties, Vantage makes it easy for vacationing guests to find and reserve the perfect option—then enhances their stay with exclusive benefits and discounts. To learn more about Vantage Vacation Rentals, visit VantageOceanCity.com, EasternShoreVacations.com and VantageMB.com.

What Do Renters Want: A Vacation Rental Checklist

Guests want all the comforts of home mixed with some added amenities that come with a relaxing, carefree vacation.

The vacation rental home market is a competitive one, especially in Ocean City, Maryland. Property owners seeking steady bookings at the highest rates have to keep up with what guests are looking for and, in some cases, offer a little more to stand out from the crowd.

As property management experts, we’ve discovered one overarching theme to what guests want: all the comforts of home mixed with some added amenities that come with a relaxing, carefree vacation. We know the ins and outs of making your vacation rental guests leave with a smile, give positive reviews and personal referrals, and come back next year.

We’ve put together a vacation rental checklist to help you improve the allure of your property.

A home that’s clean and pristine

Renters want their vacation homes to be spotless.

It almost goes without saying (but we’d be remiss not to bring it up here) that renters want their vacation homes to be spotless. Your best bet to ensure an immaculate property is to enlist a professional cleaning service, or a property manager who uses one. Keep basic cleaning supplies on hand as well—like all-purpose sprays and disinfectant wipes—so guests have the ability to clean as they go.

Speedy connectivity

Consider investing in a powerful wireless router that serves only your unit.

Renters of all ages have a need for internet speed. And can you blame them? Sure, lounging on the beach or trying new restaurants are ways to relax on vacation. But plenty of guests don’t like to unplug completely. They want to catch up on all the articles they’ve been meaning to read for months, share their wonderful vacation experiences on social media or binge the latest show on a streaming channel.  

If you haven’t already, consider investing in a powerful wireless router that serves only your unit, rather than the whole building. Wi-Fi interruptions are anything but relaxing!

TVs with all the trimmings

Renters expect at least one high-quality TV along with a channel package beyond the bare minimum.

If you don’t have a flat-screen high-definition TV for your rental property, you’ll want to catch up with the times. For rainy days, downtime and just hanging out, renters expect at least one high-quality TV along with a channel package beyond the bare minimum. Like their cable or streaming service back home, your guests will look for major network stations along with channels airing news and sports, lifestyle and kids’ programming and movies.

You may want to include a streaming system, like a Roku Streaming Stick or a smart TV. Perhaps you might get a subscription to Netflix or another streaming option for renters to use. You could also add a video game console for an easy way to win over kids, and kids at heart.

A dreamy night’s sleep

Making sure you have excellent mattresses—like those with memory foam, perhaps—goes a long way.

We’ve all been there. You’re thrilled to have found the perfect vacation spot, only to plop down on a mattress that’s too firm, two soft or too old. You can’t please every kind of sleeper, but making sure you have excellent mattresses—like those with memory foam, perhaps—goes a long way. If you offer linens to your guests, don’t skimp on quality. Comfortable sheets, fluffy towels, good pillows and a selection of cozy blankets can help to put your Ocean City, MD vacation home above the rest.

A fully equipped kitchen

Amenities like a coffee maker (including the coffee!), tea kettle (including the tea!) and a blender for smoothies and cocktails are also thoughtful touches.

For some, vacation means a reprieve from cooking. But plenty of guests prefer fixing their own meals to save money and bond with their families. They are very appreciative of owners who provide pots and pans of all sizes, more than enough cooking utensils, dishes, silverware, cups, mugs and, of course, wine glasses.

Amenities like a coffee maker (including the coffee!), tea kettle (including the tea!) and a blender for smoothies and cocktails are also thoughtful touches. For maximum appeal, consider upgrading to granite countertops and stainless steel appliances.

Here’s an easy one: Check your cabinets regularly for clutter. Renters want space to store their own food.

Hooks, hangers and racks

Provide multiple strong hooks and towel bars in bathrooms and other strategic locations for hanging damp bathing suits and towels.

During the summer in Ocean City, MD, your renters will surely be heading to the beach and the pool. That means everyone comes home wet. What your guests want here is quite simple: multiple strong hooks and towel bars in bathrooms and other strategic locations for hanging damp bathing suits and towels. After all, balconies and chairs are for sitting and relaxing, not for hanging laundry.

Outdoor comfort

Who doesn’t want to sip a cool beverage in lounge chairs?

Speaking of balconies, vacation guests appreciate (and often expect) rental homes with a well-furnished outdoor space. Who doesn’t want to sip a cool beverage in lounge chairs, do some quality people watching or crack crabs at an outdoor table? An umbrella for shade is a top priority if your property gets lots of sun, and if you have a yard, a grill for barbecues can score you bonus points.

Experience-based items ready to go

Stock your rental home with a selection of board games.

Some of your guests may come to Ocean City, MD, with their own fishing poles or bikes. It’s less likely they’ll arrive with their own crabbing equipment, kayaks and paddleboards. They’ll certainly appreciate having these and similar items at their disposal to enhance their experience during their stay.

The same principle applies to less-intense activities. Stock your rental home with a selection of board games, binoculars for viewing birds and dolphins, playing cards and a library. (Guests will love these options on rainy days.)

Personal recommendations

Craft a welcome letter you can tape to the fridge or leave on the kitchen counter.

Use your familiarity with Ocean City as an advantage by providing guests with recommendations. For example, craft a welcome letter you can tape to the fridge or leave on the kitchen counter. Include your favorite places to eat, can’t-miss family activities, day trip ideas and the best takeout restaurants nearby.

Essentials and extras

Stock your home with basic supplies like soap, shampoo, and toilet paper,

One of the most basic things vacation rental owners can do to please guests is stock their homes with basic supplies like soap, shampoo, toilet paper, paper towels and dishwashing and laundry soap. You get the idea.

Think about going above and beyond. It doesn’t have to be expensive. You can provide bottled water for the beach or pool, a basket of fresh fruit or baked goods, maybe a bottle of wine—all personal touches that mean a lot to renters. Just be sure to let them know they are gifts from you and not leftovers from previous guests.   

Luxury amenities like robes, lotions, face masks and flowers make renters feel pampered in your home. And you’d be surprised how leaving a few phone chargers around can shape a renter’s experience.

Steady communication

Let your guests know that you or your property manager are available at any time by email, text or phone.

Your guests will probably have questions before they ever arrive at your property. They may have an issue during their stay. In any case, they should always know who to contact—and that they’ll receive a prompt response. Let your guests know that you or your property manager are available at any time by email, text or phone. If you don’t live near your property or you don’t want to try fixing a leaky sink at 3 a.m., team up with a property management partner with 24/7 availability and a history of outstanding guest service.

Give your renters more of what they want

The Vantage team specializes in helping vacation rental owners offer exceptional experiences for guests.

This vacation rental checklist only scratches the surface of ideas to attract and satisfy guests at your Ocean City rental property. The Vantage team specializes in helping vacation rental owners offer exceptional experiences for guests—increasing bookings and revenue as a result. To learn more about how we can help you improve the allure of your property, contact us at 800-555-4099, option 5, or visit www.VantageOceanCity.com.

About Vantage

Founded in 2007, Vantage Vacation Rentals specializes in delivering exceptional experiences for both vacation property owners and their rental guests in popular Maryland destinations such as Ocean City, Annapolis and the Eastern Shore of the Chesapeake Bay, as well as the Delaware beaches and North Myrtle Beach, South Carolina. Vantage serves owners with extensive property marketing and promotion as well as comprehensive property management services to help maximize rental income opportunities. With over 550 managed properties, Vantage makes it easy for vacationing guests to find and reserve the perfect option—then enhances their stay with exclusive benefits and discounts. To learn more about Vantage Vacation Rentals, visit VantageOceanCity.com, EasternShoreVacations.com and VantageMB.com.

  

 

Vacation Rental Manager Questions

4 Questions to Ask Before Hiring a Vacation Rental Manager

Hiring a Vacation Rental Manager? Be Sure to Ask these 4 Questions.

Do you own a vacation rental in Ocean City, MD or at the Delaware beaches? You may want to consider hiring a property management company to oversee its operations when you are unable to handle maintenance, communicate with guests and answer various questions. You do not want to end up with a management company that does not understand you and your needs, so here are some questions to ask every prospective organization.

1. What Are Your Fees?

You always want to know how much you will need to pay a property management company before signing a contract. The fees can range anywhere between 25 and 50 percent of the total rent. Consider how much you can afford to pay and still make a profit from your vacation rental.

2. What Do Your Other Clients Have To Say?

It is always advisable to seek out references. The management company should have no problem putting you in touch with current clients. These clients will offer their sincere opinions, and you will know whatever they say is the truth.

3. What Services Are Included in the Fees?

The fees you pay should cover most of the maintenance costs. Some aspects that should be included consist of marketing, maintenance, cleaning, in-person visits and pre-stay walk-throughs. Ask about everything, so you do not get caught off-guard about any extra fees that pop up.

4. What Is Vacation Rental Performance Like in the Area?

An experienced vacation rental property management company should be able to tell you everything about that industry in a specific city. They should be able to tell you when the slow and busy seasons are. You should also ask about any local regulations that could impact who you can rent to.

If you have a Maryland or Delaware rental property and are looking for a vacation rental manager to partner with, Vantage Vacation Rentalscan help. Visit our Vacation Rental Management Services page for more information about how we make the experience smooth and successful for property owners. Questions? Call (410) 723-1780 (opt. 5) or send a message through our online form, and be sure to request a Free Rental Market Analysis of your property. We will get back to you shortly!






Gateway Grand 213 Banner Oceanfront Luxury

Post Tax-Time Oceanfront Vacations

Taxes Done? Trade Your 1040 for SPF 40

Here’s an idea even your accountant would approve of: trade your primary residence for a sandcastle, and put the stress of tax time behind you with an oceanfront vacation.

Nothing is more relaxing than ocean waves and salt air, and we have great oceanfront properties that are a perfect way to reward yourself for getting your taxes done. (And if you’ve already received your refund, this is a great way to treat yourself.)

Bring that special someone, or invite all of your little deductions to come along. You’ll find a wide variety of vacation choices throughout Ocean City, and we promise you won’t have to fill out any forms.

So put down that calculator, pick up your beach toys and reward yourself for a job well done. To deduct your tax-time stress, book online or speak with a Vacation Coordinator at (410) 723-2002.

Check Out these Oceanfront Rentals

  • Flying Cloud 803 – 3-BR/2-BA/Sleeps 10 – Wake up to ocean views in every direction from your private 8th floor balcony.  Newly updated with flat-screen TVs in the living room and all bedrooms, this oceanfront condo in North Ocean City (94th St.) is well-equipped for the vacationing family.  Additional features include free Wi-Fi, updated kitchen, and short walking distance to popular restaurants such as Bull on the Beach, Trattoria Lombardi’s, and Liquid Assets.

  • Belmont Towers 603 – 3-BR/3-BA/Sleeps 9 – Located directly on the Ocean City Boardwalk, this luxury condo is right where the action is.  Relax on your oceanfront balcony and soak up the atmosphere and breathtaking views.  You can even watch the fireworks or hear live music throughout the summer.  Amenities also include a gourmet kitchen, rooftop pool, fitness center, and gated parking garage.  This is a great spot for guests attending Cruisin’ Ocean City, Endless Summer Cruisin’SpringfestSunfest, and Wine on the Beach – all of which take place at the Inlet just 2 blocks away.

  • White Sands Village 5 – 3-BR/3-BA/Sleeps 12 – Ever wondered what it would be like to have the beach in your backyard?  Located in North Ocean City (142nd St.), this spacious oceanfront townhome features an extra large deck and balcony overlooking the sand and surf.  Spend some time working on your tan or relax in the shade under the covered tiki bar.  Guests also have access to an outdoor dining area and gas grill.  This property is also just a short walk from Sun and Surf Cinema, Phillips Seafood, Lost Treasure Golf, and the historic Fenwick Island Lighthouse.

Don’t wait!  Our oceanfront vacation rentals are in high demand and fill up fast. Browse VantageOceanCity.com today or speak with a Vacation Coordinator at (410) 732-2002 to find the perfect spot for your Ocean City vacation.






Supersize Your Ocean City Vacation

Supersize Your Ocean City Vacation

A Trip with Your Tribe Means Big Vacation Options

Does your vacation plan involve your clan? Will this year’s trip include your large family or a whole bunch of your closest friends?

Whether it’s girls’ week at the beach, a guys’ golf getaway or the extended family with in-laws and a few cousins, we’ve got big places for all the faces. Choose a townhome with a bunch of bedrooms and room for a dozen. Or get a few condos side-by-side, in case you need to escape the crowd and grab a nap during a marathon Monopoly game.

We’ve got vacation properties that are surrounded by things to do, restaurants, bars and shopping, so your group can scatter in different directions. We also have some that are tucked away off the beaten track, if your crowd prefers serenity to speedboats. Take a look at a few ideas we have for your next big adventure, then book online or speak with a Vacation Coordinator at (410) 723-2002.

Check Out a Few of Our Biggest Vacation Rentals

  • Happy House 2 – 4-BR/2.5-BA/Sleeps 11 – Wake up to the sun rising over the ocean!  This spacious Oceanfront condo in peaceful North Ocean City (142nd St.) has its own little pathway leading down to the sand.  Recently updated with new decor, this lovely  property features refinished hardwood flooring, stainless steel appliances, and flat-screen TVs in the living room and all bedrooms.  As a duplex unit, it can also be rented together with Happy House 1 on the floor below, which is almost an exact replica of this unit.  When rented together, the entire house sleeps 22!

  • Sunset Island, 36 Seaside Drive – 6-BR/4.5-BA/Sleeps 12 – Located on a quiet and quaint tree-lined street, this single family home has everything you need to feel at home on your vacation – including tons of space to stretch out and relax!  The heart of the home is a beautiful gourmet kitchen with living room on one side, dining room on the other, and unique architectural feature in the ceiling that allows you to see all the way to the fourth floor.  The result is a wonderful feeling of openness.that is truly special.  Guests have a short walk to Sunset Island’s pools, clubhouse, fitness center, and on-site restaurant (The Landing).

  • St. Kitts 101 – 5-BR/4.5-BA/Sleeps 12 – Vacation in complete luxury in this pristine ocean block condo.  Located on 87th St. in Mid-Town Ocean City, this property has the feel of a home in that all bedrooms are tucked away from the living space for maximum privacy and tranquility – great for multiple families vacationing together.  Floor-to-ceiling windows and coastal colors create a bright and airy atmosphere.  Additional features include elegant upscale decor, flat-screen TVs, and an extra large furnished balcony off of the living room that even has a peek of the ocean in the distance.

  • Meridian 903W – 3-BR/3-BA/Sleeps 10 – Enjoy beautiful ocean-to-bay views from your perch on the balcony.  Located ocean block on 87th St., this luxury condo has a stunning vantage point from the 9th floor.  Look east to see the sunrise, look west to see the sunset, or look south towards the Inlet to take in the gorgeous Ocean City skyline.  Inside, the sight is equally beautiful, with high-end furnishings, tile flooring, gourmet kitchen, and flat-screen TVs in the living room and all bedrooms (with extra HD channels).  Guests also have the benefit of a Rooftop Pool, Fitness Center, and walking distance to restaurants like Fager’s Island, Macky’s Bayside Bar & Grill, and Seacrets.

  • Belmont Towers 302 – 3-BR/3-BA/Sleeps 12 – One of the best views in town!  This beautiful oceanfront condo is located directly on the Ocean City Boardwalk, offering gorgeous views of the ocean, beach, rides – even live music and fireworks in the summertime.  Guests have everything they need to feel at home, such as a gourmet kitchen and flat-screen TVs, as well as a Rooftop Pool and Fitness Center.  Thanks for Belmont Towers’ Downtown location and gated Parking Garage, this is a great spot for guests visiting during popular events like OC Air Show, Cruisin’ Ocean City, Endless Summer Cruisin’, Springfest, Sunfest, and Wine on the Beach.

Don’t wait!  With summer just around the corner, our biggest Ocean City vacation rentals are filling up fast. Browse VantageOceanCity.com today or speak with a Vacation Coordinator at (410) 732-2002 to find the perfect spot for your Ocean City vacation.






book direct

Book Direct and Save BIG

Vacation Smarter – Book Direct with Vantage

Wednesday, February 7th is #BookDirect day, and whether you’re planning a spring getaway or a summer trip, here are five reasons why reaching out to vacation rental managers to book direct is the strategy of smart travelers.

  • Websites such as Airbnb, VRBO, HomeAway and TripAdvisor add significant fees when you book through them. So do many online travel agencies. You can save substantially by contacting the owner or property manager directly.  These precious vacation dollars can be used for other fun things on your vacation like amusement rides, dinner at a local restaurant, or souvenirs on the boardwalk.
  • Direct contact with the owner or property manager makes it easy to communicate special needs without your requests getting “lost in translation.” Here at Vantage we go the extra mile to accommodate our guests and make the experience a smooth one.  We can help you arrange for convenient services such as linen rental, grocery delivery, mid-week cleaning, and more.
  • Many of the best vacation rentals aren’t even listed on major sites, because listings are expensive for owners. Along the North Carolina coast, for example, only 30% of all rental properties are listed on the major sites. You could be missing out.
  • Owners and property managers know the vacation rental and the surrounding area. They can offer insider’s knowledge. Many have special offers they don’t list on the major sites. Visit our Specials Page to see Vantage Vacation Rentals’ current vacation rental deals.
  • Owners and property managers have the most updated information about their property and community. They can give you the inside scoop about new amenities, lesser-known area events and hidden gems that make your vacation memorable.

Book smarter. #bookdirect. You’ll save and have a much better experience. Ready to find your perfect vacation spot? Browse our diverse inventory of more than 500 of Ocean City’s finest vacation rentals at VantageOceanCity.com today!