Tag Archives: Property Owner

Vacation Rental in Ocean City MD Aerial View 2

How Vantage Vacation Rentals Is Not Like OTAs

Ocean City rental property owners often ask: What’s the difference between Vantage’s services and those of Online Travel Agencies (OTAs) like Airbnb and Vrbo? 

It’s a fair question, one with many answers. Before we get into them, it’s important to note this article is not intended to disparage OTAs. On the contrary, we are big customers of theirs and use their sites to get the broadest possible coverage for our property owners. 

Plus, we do share some things in common. For instance, Airbnb, Vrbo and sites like them are all in the short-term rental business. Vantage is, too. Those companies serve clients and guests in the Ocean City, Maryland, area. So do we. And we all rely on the Internet to promote properties and support guest relations. 

But the distinctions between us are many, and property owners should be aware of them.

The personal, local touch

We take the work, and the worry, out of renting out your property with a full menu of personalized services.

It’s extremely rare for OTAs like Airbnb, Vrbo, HomeAway and TripAdvisor to set foot on or even see an Ocean City property like yours. They don’t interact personally with you. And they don’t do anything to the property itself. 

Vantage does all of the above, and then some.  

For more than 10 years, we’ve partnered with Ocean City property owners to maximize their revenues and minimize their level of effort at every phase of the rental process. We take the work, and the worry, out of renting out your property with a full menu of personalized services, including:

  • Accurate, compelling listings. Our experts will write the optimum listing for your property, capturing its details and casting them in their best light. We’ll even handle all the professional photography. You can’t get that with Vrbo or Airbnb. We’ll also help you determine competitive rates in the fast-changing Ocean City, MD, rental market and proactively promote your property to a targeted list of prospective guests via email, social media, blog posts and other channels.
  • Bookings and reservations. Vantage has its own website and dedicated reservation specialists to handle all bookings from your guests. And you can keep tabs on progress through our secure Owner Portal. 
  • Guest relations and communications. From the very first interaction through checkout, we keep your guests informed to make their vacation experience as pleasant as possible. Because we’re local, we can offer recommendations they won’t find anywhere else for activities, dining, nightlife and more.  
  • Cleaning and maintenance. When you partner with Vantage, you can rest assured your property will remain clean and well kept. We conduct regular inspections and share the reports with you. And you can use our professional vendors or your own for cleaning and repairs. Should any issues arise with your property in the middle of the night, on holidays or really any time, Vantage will take care of it. 
  • High-tech security and energy efficiency. We’re proud to offer smart energy management and high-tech access for your guests, thanks to our partnership with PointCentral Home Technology. 
  • Accounting. Our own professional accounting staff does all the hard work and heavy lifting for you. We process income and expenses. We remit state and local taxes for you. We keep records of everything from revenues and repairs to 1099 forms. And we deliver clear and concise statements to you on a regular basis. 

In short, Vantage offers you a complete turnkey solution ready to do whatever it takes to get the greatest returns for your Ocean City, MD, property investment. 

A focused approach

Here’s another big difference between Vantage and the OTAs: They’re intentionally serving a much, much broader audience. They’re offering products and services that have little or nothing to do with you and your Ocean City property, such as: 

  • Home sharing 
  • Trailers
  • Mobile homes 
  • Extended stays 
  • Campsites 

If their approach is like a floodlamp, ours is more like a laser. We have a team devoted solely to boosting bookings in Ocean City, Maryland. We have offices here. We even work with local vendors to negotiate discounts for your guests. It’s just one of the many things we do to help you increase your bookings and repeat bookings.

A single point of contact

When you team with Vantage, you get your own personal point of contact.

When you team with Vantage, you get your own personal point of contact who orchestrates all of our resources on your behalf. And that’s a big team: It includes account representatives, marketing specialists, client-services professionals, reservationists, guest services specialists and property-care pros. One call or email to your contact takes care of everything.

Learn more about the Vantage advantage

We’ve covered just a few of the services and benefits that set Vantage apart. For the full story on how Vantage Vacation Rentals helps you maximize revenues with minimum effort, give us a call at 800-555-4099, option 5. Or visit the vacation rental management services section of www.VantageOceanCity.com.

About Vantage

Founded in 2007, Vantage Vacation Rentals specializes in delivering exceptional experiences for both vacation property owners and their rental guests in popular Maryland destinations such as Ocean City, Annapolis and the Eastern Shore of the Chesapeake Bay, as well as the Delaware beaches and North Myrtle Beach, South Carolina. Vantage serves owners with extensive property marketing and promotion as well as comprehensive property management services to help maximize rental income opportunities. With over 550 managed properties, Vantage makes it easy for vacationing guests to find and reserve the perfect option—then enhances their stay with exclusive benefits and discounts. To learn more about Vantage Vacation Rentals, visit VantageOceanCity.com, EasternShoreVacations.com and VantageMB.com.




What Guests Want in Vacation Homes: A Guide for Ocean City Property Owners

Raise the level of luxury to separate your Ocean City, MD, vacation rental property.

A sure way to separate your Ocean City, MD, vacation rental property from the competition is to raise the level of luxury. You don’t need to own a luxurious property or spend a lot to add special touches that earn rave reviews and repeat bookings. Our last article covered all the basics for providing what prospective renters would want to find in your Ocean City vacation property. In this article, we’re sharing our tips for providing a premium experience. Done right, investing in these extras will pay impressive dividends for your Ocean City, Maryland, rental property.

Elevate the entry experience

Give guest the luxury of keyless door locks.

The tides will change, the sun will rise tomorrow, and guests will forget and lose keys. It’s just a fact in the renting world. So why not give them the luxury of keyless door locks? That way, we can simply text or email a passcode to guests before they arrive, providing a premium experience before they even cross the threshold! Here’s a bonus: A keyless entry system gives you an electronic record of every time the door is locked or unlocked.

Wow them with a welcome

Surprise your guests with a well-stocked welcome basket.

Surprise and delight your Ocean City, Maryland, guests with a well-stocked welcome basket. Pack it full of goodies, like wine, postcards, sunscreen, beach treats and restaurant menus. Add a hand-written welcome note with some recommendations. Let them know that you’ve planned for their arrival.

Warm their spirits

A hot tub is more romantic and luxurious.

If your listing includes a hot tub, you’ll get more hits. Installing a hot tub costs a lot less than a swimming pool, and it’s more romantic and luxurious. Offer extra towels and amenities like robes, slippers and scented candles. If your property has a fireplace, make sure it’s in good working order with gas or firewood at the ready. Even an electric fireplace creates a special ambiance, appreciated even more when cool breezes and rain move in.

Entrance them with entertainment

Ping pong sparks instant joy with hours of recreation.

Whether your guests are homebodies or simply need a place to relax on a rainy day, tend to their needs in style. As we mentioned in our previous article, provide some popular streaming entertainment options like Netflix, Hulu and Amazon. Add a stereo with an eclectic assortment of music you’d recommend for relaxing and dining. A thoughtfully curated library adds to your vacation rental’s allure. Include books and DVDs for all ages and tastes. (Hint: You can find all of this and more in one quick trip to a used book/music store.) To really improve the in-home experience, provide your guests with a game room or games. Ping pong and billiards spark instant joy with hours of recreation.

Turn down the noise

Guests appreciate the opportunity to unwind in peace and quiet.

If your guests have spent the day yelling across the waves or screaming on the thrill rides at Jolly Roger Amusement Park, they’ll appreciate the opportunity to unwind in peace and quiet. You can help by sealing all windows and doors with caulk and weather-strip. Soundproof your laundry and equipment rooms. Oil any rusty locks and hinges. For better sleeping, provide a white noise machine (and maybe even a fresh selection of ear plugs!)

Add luxury to kitchen, bath and bedroom

Include amenities like coffee makers so guests don’t have to lug them from home.

We mentioned a lot of great basic tips for the bed, bath and kitchen in our last article. Here are ways to take the experience up a notch: Upgrade your kitchen with stainless steel appliances. Include amenities like blenders and coffee makers so they don’t have to lug them from home. An assortment of coffee pods would be a nice touch.

To add a five-star aura to the bathroom, do what top hotels do. Serve up soap, shampoo, conditioner and lotion in wall-mounted dispensers or elegant single-serve packs. Add mouthwash and shave gel. In the bedrooms, invest in memory-foam mattresses and soft linens. Provide plump pillows with varying degrees of firmness. Your guests will love you for helping them get a luxurious night’s sleep.

Get more pro tips


Vantage knows all about raising your profile.

Want to learn more ways to help your Ocean City, Maryland, vacation rental stand out? Just ask! Vantage knows all about raising your profile (and your rental revenue). Just contact us at 800-555-4099, option 5, or visit www.VantageOceanCity.com.

About Vantage

Founded in 2007, Vantage Vacation Rentals specializes in delivering exceptional experiences for both vacation property owners and their rental guests in popular Maryland destinations such as Ocean City, Annapolis and the Eastern Shore of the Chesapeake Bay, as well as the Delaware beaches and North Myrtle Beach, South Carolina. Vantage serves owners with extensive property marketing and promotion as well as comprehensive property management services to help maximize rental income opportunities. With over 550 managed properties, Vantage makes it easy for vacationing guests to find and reserve the perfect option—then enhances their stay with exclusive benefits and discounts. To learn more about Vantage Vacation Rentals, visit VantageOceanCity.com, EasternShoreVacations.com and VantageMB.com.

What Do Renters Want: A Vacation Rental Checklist

Guests want all the comforts of home mixed with some added amenities that come with a relaxing, carefree vacation.

The vacation rental home market is a competitive one, especially in Ocean City, Maryland. Property owners seeking steady bookings at the highest rates have to keep up with what guests are looking for and, in some cases, offer a little more to stand out from the crowd.

As property management experts, we’ve discovered one overarching theme to what guests want: all the comforts of home mixed with some added amenities that come with a relaxing, carefree vacation. We know the ins and outs of making your vacation rental guests leave with a smile, give positive reviews and personal referrals, and come back next year.

We’ve put together a vacation rental checklist to help you improve the allure of your property.

A home that’s clean and pristine

Renters want their vacation homes to be spotless.

It almost goes without saying (but we’d be remiss not to bring it up here) that renters want their vacation homes to be spotless. Your best bet to ensure an immaculate property is to enlist a professional cleaning service, or a property manager who uses one. Keep basic cleaning supplies on hand as well—like all-purpose sprays and disinfectant wipes—so guests have the ability to clean as they go.

Speedy connectivity

Consider investing in a powerful wireless router that serves only your unit.

Renters of all ages have a need for internet speed. And can you blame them? Sure, lounging on the beach or trying new restaurants are ways to relax on vacation. But plenty of guests don’t like to unplug completely. They want to catch up on all the articles they’ve been meaning to read for months, share their wonderful vacation experiences on social media or binge the latest show on a streaming channel.  

If you haven’t already, consider investing in a powerful wireless router that serves only your unit, rather than the whole building. Wi-Fi interruptions are anything but relaxing!

TVs with all the trimmings

Renters expect at least one high-quality TV along with a channel package beyond the bare minimum.

If you don’t have a flat-screen high-definition TV for your rental property, you’ll want to catch up with the times. For rainy days, downtime and just hanging out, renters expect at least one high-quality TV along with a channel package beyond the bare minimum. Like their cable or streaming service back home, your guests will look for major network stations along with channels airing news and sports, lifestyle and kids’ programming and movies.

You may want to include a streaming system, like a Roku Streaming Stick or a smart TV. Perhaps you might get a subscription to Netflix or another streaming option for renters to use. You could also add a video game console for an easy way to win over kids, and kids at heart.

A dreamy night’s sleep

Making sure you have excellent mattresses—like those with memory foam, perhaps—goes a long way.

We’ve all been there. You’re thrilled to have found the perfect vacation spot, only to plop down on a mattress that’s too firm, two soft or too old. You can’t please every kind of sleeper, but making sure you have excellent mattresses—like those with memory foam, perhaps—goes a long way. If you offer linens to your guests, don’t skimp on quality. Comfortable sheets, fluffy towels, good pillows and a selection of cozy blankets can help to put your Ocean City, MD vacation home above the rest.

A fully equipped kitchen

Amenities like a coffee maker (including the coffee!), tea kettle (including the tea!) and a blender for smoothies and cocktails are also thoughtful touches.

For some, vacation means a reprieve from cooking. But plenty of guests prefer fixing their own meals to save money and bond with their families. They are very appreciative of owners who provide pots and pans of all sizes, more than enough cooking utensils, dishes, silverware, cups, mugs and, of course, wine glasses.

Amenities like a coffee maker (including the coffee!), tea kettle (including the tea!) and a blender for smoothies and cocktails are also thoughtful touches. For maximum appeal, consider upgrading to granite countertops and stainless steel appliances.

Here’s an easy one: Check your cabinets regularly for clutter. Renters want space to store their own food.

Hooks, hangers and racks

Provide multiple strong hooks and towel bars in bathrooms and other strategic locations for hanging damp bathing suits and towels.

During the summer in Ocean City, MD, your renters will surely be heading to the beach and the pool. That means everyone comes home wet. What your guests want here is quite simple: multiple strong hooks and towel bars in bathrooms and other strategic locations for hanging damp bathing suits and towels. After all, balconies and chairs are for sitting and relaxing, not for hanging laundry.

Outdoor comfort

Who doesn’t want to sip a cool beverage in lounge chairs?

Speaking of balconies, vacation guests appreciate (and often expect) rental homes with a well-furnished outdoor space. Who doesn’t want to sip a cool beverage in lounge chairs, do some quality people watching or crack crabs at an outdoor table? An umbrella for shade is a top priority if your property gets lots of sun, and if you have a yard, a grill for barbecues can score you bonus points.

Experience-based items ready to go

Stock your rental home with a selection of board games.

Some of your guests may come to Ocean City, MD, with their own fishing poles or bikes. It’s less likely they’ll arrive with their own crabbing equipment, kayaks and paddleboards. They’ll certainly appreciate having these and similar items at their disposal to enhance their experience during their stay.

The same principle applies to less-intense activities. Stock your rental home with a selection of board games, binoculars for viewing birds and dolphins, playing cards and a library. (Guests will love these options on rainy days.)

Personal recommendations

Craft a welcome letter you can tape to the fridge or leave on the kitchen counter.

Use your familiarity with Ocean City as an advantage by providing guests with recommendations. For example, craft a welcome letter you can tape to the fridge or leave on the kitchen counter. Include your favorite places to eat, can’t-miss family activities, day trip ideas and the best takeout restaurants nearby.

Essentials and extras

Stock your home with basic supplies like soap, shampoo, and toilet paper,

One of the most basic things vacation rental owners can do to please guests is stock their homes with basic supplies like soap, shampoo, toilet paper, paper towels and dishwashing and laundry soap. You get the idea.

Think about going above and beyond. It doesn’t have to be expensive. You can provide bottled water for the beach or pool, a basket of fresh fruit or baked goods, maybe a bottle of wine—all personal touches that mean a lot to renters. Just be sure to let them know they are gifts from you and not leftovers from previous guests.   

Luxury amenities like robes, lotions, face masks and flowers make renters feel pampered in your home. And you’d be surprised how leaving a few phone chargers around can shape a renter’s experience.

Steady communication

Let your guests know that you or your property manager are available at any time by email, text or phone.

Your guests will probably have questions before they ever arrive at your property. They may have an issue during their stay. In any case, they should always know who to contact—and that they’ll receive a prompt response. Let your guests know that you or your property manager are available at any time by email, text or phone. If you don’t live near your property or you don’t want to try fixing a leaky sink at 3 a.m., team up with a property management partner with 24/7 availability and a history of outstanding guest service.

Give your renters more of what they want

The Vantage team specializes in helping vacation rental owners offer exceptional experiences for guests.

This vacation rental checklist only scratches the surface of ideas to attract and satisfy guests at your Ocean City rental property. The Vantage team specializes in helping vacation rental owners offer exceptional experiences for guests—increasing bookings and revenue as a result. To learn more about how we can help you improve the allure of your property, contact us at 800-555-4099, option 5, or visit www.VantageOceanCity.com.

About Vantage

Founded in 2007, Vantage Vacation Rentals specializes in delivering exceptional experiences for both vacation property owners and their rental guests in popular Maryland destinations such as Ocean City, Annapolis and the Eastern Shore of the Chesapeake Bay, as well as the Delaware beaches and North Myrtle Beach, South Carolina. Vantage serves owners with extensive property marketing and promotion as well as comprehensive property management services to help maximize rental income opportunities. With over 550 managed properties, Vantage makes it easy for vacationing guests to find and reserve the perfect option—then enhances their stay with exclusive benefits and discounts. To learn more about Vantage Vacation Rentals, visit VantageOceanCity.com, EasternShoreVacations.com and VantageMB.com.